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Ocean Optics
Worldwide Headquarters
Largo, Florida, USA

+1 727-733-2447

info@oceanoptics.com

Sales, Service
& Support Facility
Duiven, The Netherlands

EU:
+31 26-319-0500
FR:
+33 442-386-588

info@oceanoptics.eu

Ocean Optics GmbH Sales,
Service & Support Facility
Ostfildern, Germany

+49 711-34-16-96-0

info@oceanoptics.eu

Sales Support
for the
United Kingdom

+44 1865-811118

info@oceanoptics.eu

Sales, Service
& Support Facilities
Shanghai, PRC – Beijing, PRC

+86 21-6295-6600

asiasales@oceanoptics.com

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Home > Service Plans

Service Plans

Which Service Plan Do I Need?

With Ocean Care service plans, rest assured we have you covered. The plans offer coverage above the limited warranty and cover accidental damage to your spectrometer. Additionally, you will receive either discounted or FREE calibrations, and a guaranteed 5-day turnaround time from when we receive your spectrometer.

 

LIMITED TIME OFFER – 20% discount on ALL Ocean Care Service Plans. Use CARE20 coupon code during checkout.

Ocean Care

Ocean Care

Minimize downtime with 5-day turns on service.
Pay a FIXED COST for all calibrations and repairs.
Protect your investment from accidental
damage in the lab.

I want to be protected

Ocean Care Plus

Ocean Care Plus

Minimize downtime with 5-day turns on service.
FREE calibrations and repairs.
Protect your investment from accidental
damage  in the lab.

I want to be protected

I’ll Take My Chances

The limited warranty fulfills my needs.
I am very patient and do not
need expedited service.
I’m very lucky with technology always working for me.

 

 

Product Comparison

Ocean Care
Ocean Care Plus
Extended Repair Coverage Accidental damage 5-day turnaround   Accidental damage 5-day turnaround with calibration
Software Upgrades  Included Included
Live Tech Support  Included Included 
Calibrations 1 per year at discounted rate*

$150 – Flame, USB, HR, HDX, FX 
$300 – QE Pro, NIRQuest, Maya 

 FREE (1 per year)*
Accidental Damage 1 per year at discounted rate*

$150 – Flame, USB, HR, HDX, FX 
$300 – QE Pro, NIRQuest, Maya 

FREE (1 per year)*
Sampling Accessories manufactured by Ocean Optics, excluding light sources  up to 10% off up to 20% off

*Cost reverts to standard pricing thereafter.